Potawatomi Casino Hotel - Carter
Responsible Beverage Server Training
INSTRUCTIONS:
1. Click the Learning Plan 1 Study Guide link below and it will open in a new tab at the top of your screen.
2. Click the Live MS Teams link for Learning Plan 1, which will open in a new tab.
3. Point to the live streaming video, then click your right mouse button, and choose Picture in Picture.
4. Click the Learning Plan 1 Study Guide tab at the top of your screen. This will allow you to navigate
the study guide and enjoy the live streaming video instruction at the same time.
5. Complete the required Quiz. Retake until the required 100% is achieved.
6. Repeat steps 1 thru 5 above to complete all five learning plans.
7. Complete the Final Exam and achieve the required 80%.
8. Email your admin or manager to request a Course Review & Certificate of Completion.
Learning Plan 1
Learning Plan 2
Learning Plan 3
Learning Plan 4
Learning Plan 5
Study Guides
Open all 5 Study Guides & Publication 302 for reference before completing the final exam.
HELP DESK
Competency 1
Demonstrate the understanding of
how to execute proper age identification
Competency 2
Explore the stages of Alcohol Impairment
& Human Behavior
(BAC)
Competency 3
Explore techniques
for intervening
with impaired customers
Competency 4
Explore state and
local alcohol related laws, ordinances,
and regulations
Competency 5
Demonstrate the understanding of the laws and regulations controlling the sale and use of tobacco
* All students are REQUIRED to achieve a score of 80% or greater to
successfully complete the course.
* Retakes must be a different version of the final exam.
* If after 3 attempts a score of 80% or greater has not been achieved, a
learner is REQUIRED to re-take the entire course including video
instruction, competency quizzes, and the final exam.
* Final exam scores and feedback will be provided upon submission.
Click Version A
of the Final Exam below if this is your first attempt.
After submitting the Final Exam your score & feedback will be provided.
If you achieve 80% or 24 out 30 questions correct or greater, click the "Request Certificate of Completion" link below and if not complete Version B.
Click "Request Certificate of Completion" link below if you have not done so already.
Final Exam
Final Exam
Final Exam
1st
Attempt
2nd
Attempt
3rd
Attempt
